Reviews

Heartfelt Reviews

Hear from those we've served

We Our Families

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

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Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.

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Testimonials

What Families Are Saying

Real Stories from Real People

Joshua Vinegar was kind hearted Gentle and respectful He was not too pushy And that gave such a sense of comfort for my brother Billy
Author: Lachure Phelps rated with 5 stars

I just want to appreciate Milosh Bell and Germaine Anderson for their professional services and support for my family. I am so grateful to have had them thank you again.
Author: Michele Mccoy rated with 5 stars

Everybody is nice and the service for my dad is excellent.
Author: Rica Marzo rated with 5 stars

Very well done service even though there were just a couple of family members there.
Author: Chris Anderson rated with 5 stars

We had a great service for my mom's funeral. The staff was amazing keeping up with the arrangements. I would like to thank Luis Leon Lopez for his assistance on helping me decorate my mom's tombstone.
Author: Bertha Rodriguez rated with 5 stars

Ian and Belen were knowledgeable, helpful, and incredibly patient throughout the process. Their professionalism made a difficult decision much easier and helped me confidently choose the type of burial that was right for me.
Author: Shonette Copes rated with 5 stars

Ian at Chapel of the Chimes was outstanding to work with. He is very knowledgeable and took the time to explain everything clearly, making sure we felt comfortable every step of the way. You can tell he genuinely cares about helping families, not just selling. I would absolutely recommend Ian to anyone planning ahead or needing services.
Author: Roberto Lainez rated with 5 stars

Working with Ian was an exceptional experience. He was attentive, knowledgeable, and handled everything with a high level of professionalism and care. He made what can be a difficult process feel organized and manageable. I highly recommend him and Chapel of the Chimes.
Author: Jimmy Wong rated with 5 stars

Jeff was amazing! So helpful and kind!
Author: Angel Karena rated with 5 stars

We are grateful to everyone at the Chapel of the Chimes Oakland, for their kindness, courtesy, and help in arranging the memorial service for our son. The service was healing for the gathered family and friends.
Author: Margot Campbell Gross rated with 5 stars

“Joshua Vinegar, a truly compassionate and kind-hearted individual. He consistently shows genuine care for others and approaches every situation with patience and understanding. Joshua Vinegar has a strong attention to detail, ensuring that everything he does is handled with excellence and precision. He also provides emotional stability, remaining calm, supportive, and dependable in all circumstances. I confidently recommend him as a person of integrity, reliability, and strong character.”
Emmanuel Pugh May 20, 2026 5 stars

“Mikaya was extremely accessible and always able to answer questions from the first call we made at the hospital about our loved one's passing to answer questions along the way to service date. Staff at the center are also very helpful and redirect you if needed. This is also one of the more cleaner, organized and friendly facilities we've seen. Their crematory is also one of the cleanest I have seen, which put us at ease as our loved one passes on because it feels like a more respectful process.”
Kathy Huynh May 13, 2026 5 stars

“I chose to move forward with pre-need planning after meeting Ian McLeod from the Chapel of the Chimes, and it was one of the best decisions I have made. Ian approaches this work with a level of care, discretion, and professionalism that immediately sets him apart. He took the time to truly understand what mattered to me, guiding me through each option with clarity and patience—never rushed, never transactional. The entire experience felt thoughtful, well-paced, and handled with intention and care. What stood out most was how naturally he connected with me. Even in a setting that can feel heavy, he brought a calm, reassuring presence—and even took a moment to engage with my family, which spoke volumes about his character. For families who value planning ahead and prefer a more considered, personalized approach, I highly recommend reaching out to Ian McLeod at Chapel of the Chimes. It’s not something to put off, death is never predictable—and working with the right person makes all the difference.”
Nina Daruwalla May 01, 2026 5 stars

Marcelino Ty April 24, 2026 5 stars

“Sandy and Rebecca were excellent throughout our mom's funeral process. All our questions and concerns were answered with outmost care and support. They provided all the information and documents on time. Also reached back to us right way regarding our requests. Thanks, and appreciate much Sandy, Rebecca and the rest of the team! *with much Love, Garcia Family”
Catherine Garcia April 25, 2026 5 stars

“We held the services for my mom here. Milosh was our Funeral Support Supervisor for the day and he was amazing. He anticipated our needs, made fabulous suggestions and just generally made us feel so comfortable and taken care. He was so respectful and kind while also being a generally comfortable person to be around. While holding a funeral is never a positive experience he made it as enjoyable as possible.”
Kayla Laurin April 20, 2026 5 stars

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