Reviews

Heartfelt Reviews

Hear from those we've served

We Our Families

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

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Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.

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Testimonials

What Families Are Saying

Real Stories from Real People

We had a great service for my mom's funeral. The staff was amazing keeping up with the arrangements. I would like to thank Luis Leon Lopez for his assistance on helping me decorate my mom's tombstone.
Author: Bertha Rodriguez rated with 5 stars

Ian and Belen were knowledgeable, helpful, and incredibly patient throughout the process. Their professionalism made a difficult decision much easier and helped me confidently choose the type of burial that was right for me.
Author: Shonette Copes rated with 5 stars

Ian at Chapel of the Chimes was outstanding to work with. He is very knowledgeable and took the time to explain everything clearly, making sure we felt comfortable every step of the way. You can tell he genuinely cares about helping families, not just selling. I would absolutely recommend Ian to anyone planning ahead or needing services.
Author: Roberto Lainez rated with 5 stars

Working with Ian was an exceptional experience. He was attentive, knowledgeable, and handled everything with a high level of professionalism and care. He made what can be a difficult process feel organized and manageable. I highly recommend him and Chapel of the Chimes.
Author: Jimmy Wong rated with 5 stars

Jeff was amazing! So helpful and kind!
Author: Angel Karena rated with 5 stars

We are grateful to everyone at the Chapel of the Chimes Oakland, for their kindness, courtesy, and help in arranging the memorial service for our son. The service was healing for the gathered family and friends.
Author: Margot Campbell Gross rated with 5 stars

Very professional staff at each step of the way for my father's final journey.
Author: Arun Kamboj rated with 5 stars

Staff here are very compassionate, professional and very humble Makiah, Nisha, Jeff Orozco and Joshua were awesome to deal with. Very accommodating and understanding. Pricing was fair, one just have to read the contract to fairly understand all the additional charges involved.
Author: Raj Sidhu rated with 5 stars

I don’t usually write reviews, but Stephanie truly deserves one. She is was a big help, very professional and genuinely care. She was efficient, diligent & very knowledgeable . She explained everything so we fully understood.
Author: Linda Baluyut rated with 5 stars

I am completely impressed with the Admin Finance personnel Stephanie. She helped me with my payment plan, answered all my questions and even went out her way to print everything for me to make sure I have a copy of everything. What an outstanding employee to have. 10 stars if only!
Author: Jim And Liz Ugto rated with 5 stars

“We held the services for my mom here. Milosh was our Funeral Support Supervisor for the day and he was amazing. He anticipated our needs, made fabulous suggestions and just generally made us feel so comfortable and taken care. He was so respectful and kind while also being a generally comfortable person to be around. While holding a funeral is never a positive experience he made it as enjoyable as possible.”
Kayla Laurin April 20, 2026 5 stars

Jatinder Hira April 15, 2026 5 stars

“We are incredibly grateful to Chapel of Chimes in Hayward for the care and compassion they showed our family during such a difficult time. A very special thank you to Jeff Orozco Sr. and Jeff Jr., who went above and beyond to support us through my mother-in-law’s funeral arrangements. What truly stood out was how personal and genuine their approach was. They treated us like family, showing kindness, empathy, and respect at every step. It gave us great comfort knowing that our loved one was in such caring hands. Everything was handled seamlessly, allowing us to focus on honoring and remembering our beloved mom. We wholeheartedly recommend Chapel of the Chimes Hayward to anyone in need of funeral services. Thank you again for your compassion and exceptional care.”
Arti April 13, 2026 5 stars

“From the moment we walked in, we felt cared for and understood. the Team (Tabitha Carreon and Jazmin Fregoso) handled every detail with compassion and professionalism, allowing us to focus on remembering and celebrating our loved one. Their warmth and dedication made a difficult time a little easier, and we will always be thankful for their support. We would absolutely recommend Chapel of the Chimes to anyone planning ahead or needing services.”
Jeannie Nguyen April 08, 2026 5 stars

“When our family needed guidance, we didn’t really know where to start. Ian stepped in and made the entire process feel manageable and even comforting. He was professional, respectful, and took the time to walk us through every detail so we could make the best decisions for our family. He never made us feel pressured and always made sure we understood our options. That level of care and honesty meant a lot to us. Looking back, we’re so thankful we had Ian helping our family during that time. We would absolutely recommend him to anyone looking for someone they can trust.”
Gurbir Grewal April 01, 2026 5 stars

“We had my Dad's funeral service at CCH. Everyone there was all class. Here are the namss of those that helped us along the way. Rosie/Micheal/Jerry and I am sure there were more who helped in their way. Everyone was compassionate/understanding /concerned and professional. Paperwork went smooth and they took great care of my Dad. We had my Dad cremated so everything relating that process went smoothly. Thank you All for your kindness during this hard time in our lives. Stay Blessed”
Govind Kohli March 23, 2026 5 stars

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