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Reviews

Heartfelt Reviews

Hear from those we've served

We love Our Families

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

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Two women sit closely on a couch, smiling and enjoying a warm conversation in a bright room.
Grandfather shares joyful moments with grandchildren in a warm, inviting kitchen filled with love.
Two women share a loving moment outdoors, smiling and enjoying each other's company in the sun.
Two women sit closely on a couch, smiling and enjoying a warm conversation in a bright room.
Grandfather shares joyful moments with grandchildren in a warm, inviting kitchen filled with love.
Two women share a loving moment outdoors, smiling and enjoying each other's company in the sun.
Testimonials

What Families Are Saying

Real Stories from Real People

Jeff Orozco and his son Jeff Jr. did an excellent job preparing the funeral arrangements for our mother. I give them the highest rating.

Author: Rudolph E Bedoya rated with 5 stars

“Makiah was in charge of handling everything for our service. He was very nice and took care of the responsibilities which made the whole process much easier on us. It alleviated the stress on our family and turned out to be very thoughtful. They handled everything from the flowers and the church services to the after care for our loved one. I highly recommend having him assist you if you ever need these services.”

Jorge Carmona Jorge Carmona October 30, 2026 5 stars

“I would like to express my sincere appreciation for the outstanding service and support provided by Sandy Nguyen throughout the entire process of laying my Uncle to rest. From start to finish, she were extremely helpful, compassionate, patient, and professional. During a difficult time for our family, Sandy guided us through every step and made sure everything was handled with care and respect. Their willingness to help, attention to detail, and understanding made a very emotional and challenging experience much easier for us. Losing a loved one is never easy, but having someone who genuinely cares and goes above and beyond to help makes a tremendous difference. I am truly grateful for Sandy’s kindness and dedication to ensuring my Uncle was laid to rest with dignity and respect. Thank you for everything you did for our family. Your compassion and professionalism did not go unnoticed, and you are a true asset to Chapel of the Chimes.”

Mark Delgado Mark Delgado October 25, 2026 5 stars

“Mele was our person here helping us plan our 99 yr ol mother's service. She was so patient and kind answering ALLL of our many questions! It turned out pretty nice a lot of us must say, and we could NOT have done that for our mom if it wasn't for Mele's kindness & helpful suggestions. Thanks to her guiding us in such a hard time, being so kind to us yet keeping it professional at the same time.”

Becky A Becky A October 07, 2026 5 stars

“We are deeply grateful to the staff at Chapel of the Chimes for their kindness, compassion, and support during one of the most difficult times in our lives. From the very beginning, they treated our family with such care, patience, and understanding. They guided us through every step showing genuine empathy and respect for our wishes. Their support made an incredibly difficult time a little easier for our family, and we will always be grateful for the care they provided. Thank you to the entire team for everything you did for us and for helping us honour our loved one with dignity and respect. Thank you, Shanea and Mele , from the bottom of our hearts, for everything you did for our family. We will always remember your kindness and support. ❤️”

Elizabeth Thurai Elizabeth Thurai September 28, 2026 5 stars

“We are deeply grateful to the Funeral Director, Makiah Nowlin, for graciously assisting our family in preparing for my Dad’s funeral and memorial services. His patience, thoughtfulness, kindness, and willingness to go above and beyond brought us great comfort during such a difficult time. Makiah is truly a shining star at Chapel of the Chimes Hayward, and our family greatly appreciates his wonderful care and support. 💫”

Jackie W Jackie W September 20, 2026 5 stars

“ergio provided our family with an incredible amount of comfort and guidance during one of the most difficult times of our lives. He helped me coordinate every single detail of my mom's burial and service—from the initial purchase of the plot all the way to laying her to rest in peace. Sergio is deeply compassionate, patient, and professional. He took all the weight off our shoulders so we could focus on honoring my mother. We are forever grateful for his kindness and flawless support.”

Nafisa Haider Nafisa Haider September 10, 2026 5 stars

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Why it's important
Protect your family and get peace of mind when you put a funeral or cemetery plan in place ahead of time.
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