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  • Dear Mr. Russell, I want you to know how grateful I'm to meet Mrs. Nancy Wargo in the most difficult time in my life, passing of my father. She was so courteous, helpful, personal, always there for me with advice, giving me a different options, always called me back in a timely manner! I asked her for your email. When you meet someone extraordinary, like Mrs. Nancy, who is going extra mile for you when you most vulnerable, you want her supervisor to know what a wonderful employee he has.
  • Dear Mister Lighthall, I would like to thank you for the good job that you did in helping me to finalize the internment of my father, R.V.Jr., cremains. Chapel of the Chimes is fortunate to have you as an employee
    R.V. III
  • Dear Dan - Words cannot express our gratitude for all the kindness and assistance you have extended to our family. You have made the funeral arrangements and our grieving process more bearable. We will not forget the processional and caring manner you accorded to our family. Thank you!
  • Dear Tom, Raymond and Staff - The B. family wishes to extend our deepest gratitude for your help, all your support and respect you showed us in honoring out Mother, Grandmother, and Aunt, B.B.
    The B. Family
  • On behalf of the K. family, I write to thank you very much for the excellent arrangements for the funeral service that were put in place for Saturday December 21st. It was a very difficult and sad day for my daughters and me, but we drew much comfort from the most thoughtful and caring way in which you and everyone at Chapel of the Chimes handled matters. Please extend our thanks in particular to James Campbell who so helpfully directed the proceedings from the chapel to the gravesite. Most of all, thank you for your kind assistance when we met with you and Bob Codeglia to make all the necessary choices, and for your presence on December 21.
    The K. Family
  • Amy, Thank you for all your help during our time of struggle and loss. Please let your administrators know that our family will be forever appreciative of the assistance and kindness we were shown. We will let everyone we come into contact know of your services. The kindness and GREAT professionalism and empathetic qualities you and your company has is rare in these times and will never be forgotten. My family was very pleased with the plot site and it brought smiles and comfort to their hearts, to know that F. was laid to rest in a place where he could forever be on watch :). May these season bring you and your families great blessings.
  • Hi Shannon Thank you for arranging a wonderful service for my Mom. I did not see you after our service, to thank you personally. I did talk to David Martin, and in Chinese tradition, we do give a red envelope to those who have helped in my Mom's funeral service. I gave David, the associate who was helping with the casket today, and you a red envelope for good luck. If David has not given it to you yet, just follow up with him.
  • “My family and I had a wonderful experience with Chapel of the Chimes. My mother-in-law was laid to rest at the Chapel of the Chimes in Hayward. Gale Lighthall assisted us during this difficult period. He was professional and thorough as well as sensitive during this trying time.”
  • Hi Shannon, I wanted to tell you in person how much I really appreciated the way you followed up with me regarding my concerns of correctly identifying my mother since I could not bare to see her again after her passing. I did not want to cloud my wonderful memories of her with any more painful images. I feel confident that I fulfilled her last wishes by ensuring she is now resting near my father. Thank you for giving me that assurance without have to confirm it myself. That sincerely eased some of my pain. I am very grateful. Thank you.
  • To Amy & Shannon - Thank you so much for your support and advise during this trying time. We truly appreciate everything.
    The L. Family